At AmDramTheatre, we guarantee that our tickets come only from legitimate sources and that we will represent them accurately and honestly. We guarantee that you will receive the tickets you ordered and that they will be with you by the day of the event. If we don't keep this commitment to you, we'll take reasonable steps to source replacement tickets, of an equivalent value, to make sure you don't miss out. If suitable replacement tickets (determinable solely at our discretion) cannot be found, we'll refund 100% of the price you paid. No questions.
Rarely, events are cancelled or postponed by the Group / Society and in such event, please contact us for a full refund back (including your booking fee) to your original debit / credit with which you made the transaction. This process is also true of any event that is moved or rescheduled.
If you are eligible for the above and wish to apply for a refund on this basis please contact us, quoting your order number given to you in your email conformation when you originally placed the order.
Of course there will also be occasions where you as the purchaser will be unable to make the event. Unlike other ticket provides we will offer you to opportunity to obtain a refund, in any event, back to your original debit / credit with which you made the transaction.
Please note that an refund will only be issued for the full face value of the tickets price (excluding your booking fee) subject to a £10 administration fee. Furthermore, application for this refund must be applied for within no later than 72 hours of the actual performance date.
To make sure you qualify for a refund please check your tickets as soon as you receive them to make sure they are what you were expecting. Any incorrect tickets must be returned to AmDramTheatre before the event.
At AmDramTheatre we want the event to be memorable, not the part about getting tickets. For detailed information visit our purchase policy.
